Frequently asked questions.

We'd love that. You can leave a review on our Google business page or directly on any product page. Honest feedback — good or bad — helps us keep making suits women actually want to live in.

You'll find Nani at boutiques and surf shops nationwide — reach out to our Customer Care team for a list of stockists near you. We also have one physical outlet:

Nani Outlet Store
3065 North 200 West, Suite #100
North Logan, Utah
Tue–Fri 10am–6pm · Sat 10am–4pm MST

Online order pickups are not available at the outlet.

Our Customer Care team is here Monday–Friday, 10am–4pm MST. The fastest way to reach us:

• Live chat (bottom-right of any page)
• Email help@naniswimwear.com
• Phone (435) 214-1828

Nani is a women-led active swimwear brand based in Northern Utah — designed, owned, and run by women. "Nani" means beautiful in Hawaiian, and we make fashion-forward swimwear built around three things: sustainability, inclusivity, and active coverage. We hold multiple U.S. design patents on our pockets and signature styles.

We don't offer price adjustments on past orders. If you have questions, our Customer Care team is happy to help.

Once an order is placed, our fulfillment center starts on it immediately — so we can't cancel or edit. Please double-check sizes and addresses at checkout. If something's wrong, you can always return unwanted items through our return portal.

Sometimes carriers mark packages "delivered" a day or two early. First, check with neighbors and your local post office — they usually turn up within 24–48 hours. If tracking never updates and you added shipping insurance at checkout, contact our Customer Care team and we'll file an insurance claim for you.

Most likely the email got mistyped at checkout. Reach out to help@nani.com and we'll update it on file and resend your order info.

Yes, and we're sorry. Send a photo of the damage and your order number to help@naniswimwear.com and we'll make it right quickly.

Promo codes can't be combined, stacked, or applied outside their promotion window. They aren't valid on previous purchases or on items listed on our Last Chance page, and promotional pricing isn't eligible for price-matching.

Yes — both physical and digital gift cards, shipped or emailed. No additional processing fees. Reach out to Customer Care if you have questions.

The big three to avoid: hot water, chlorine, and sunscreen — all of them break down spandex over time. After pool or ocean wear, rinse with cool fresh water, handwash gently when it needs it, and lay flat to dry away from direct sunlight. Don't wring out the water. Full care guide is on the blog.

Nani suits run true to size — order your regular dress size. If you're between sizes, size down: swimwear should fit snugly when dry so it doesn't sag when wet. Our Fit Stylists are happy to help if you want a second opinion.

Head to our Shop by Coverage page to filter by how much (or how little) you want. Want a real human's take? Live chat with a fit specialist and we'll match you.

Head to our return portal with your order number and shipping zip code. Don't have those? Reach out to Customer Care and we'll dig them up for you.

All Last Chance items are final sale — we discount them deeply because we're moving them on. Reach out to Customer Care if you have questions.

Yes — one exchange per order. Full details are on our return policy page, and Customer Care can help if anything's unclear.

You have 30 days from delivery to start a return or exchange. After that, returns are generally no longer available. If something unexpected came up, reach out to our Customer Experience team. We're always happy to see if there's anything we can do to help.

Orders typically ship within 24 hours of placement. Weekend orders ship the next business day, and Express orders placed after 12pm MST ship the following business day. Shipping speeds available at checkout:

• Standard — 5–7 business days
• Fast Pass — 3–5 business days
• Express — 2–3 business days

All delivery times are estimates.

Yes — pick your speed at checkout. Calculated rates appear there based on your address.

We currently ship to the U.S. and Canada. Canadian orders ship at a flat international rate and typically arrive in about 10 business days. As soon as your order ships, we'll email you a tracking number so you can follow it every step of the way.