Talk to a real human, any tide.
Fit help, order updates, wholesale, press — our small team reads every note. Most replies land within one business day.
What's on your mind?
The more specific, the faster we can help. Order numbers, fit goals, photos — all welcome.
Quick answers, before you write.
The most common things people email us about. If yours isn't here, the form is just below.
Browse all FAQsWhat's your return policy?
Free returns and exchanges within 30 days on unworn pieces with hygienic liner intact. Sale items marked Final aren't returnable. Start a return from your account page.
How do I figure out my size?
Take our 60-second fit quiz — we'll match coverage and cup based on what you wear day-to-day. Still not sure? Ping live chat with your usual top & bottom size and we'll talk it through.
When will my order ship?
Orders placed before 11 AM PT ship same-day from Salt Lake City. Standard delivery is 3–5 business days; expedited is 1–2. You'll get a tracking link as soon as it leaves us.
Do you do wholesale or studio collabs?
Yes — small boutiques, surf shops, and yoga studios. Email wholesale@nani.com with your shop, location, and a few photos. We reply within a week.
I lost the hygienic liner. Now what?
Reach out anyway — most of the time we can still help. We assess returns case-by-case and care more about you ending up in the right suit than enforcing the rule perfectly.