Looking to return or exchange?
We'll help you get started! Just have your order number and shipping zip code in hand.
The order number is on the packing slip and also in your order confirmation email.
Holiday Return Policy
Happy Holidays from Nani!
We’re extending our return window to make holiday shopping stress-free.
- Extended Holiday Return Policy: Purchases made between November 14, 2025, and December 22, 2025 can be returned through January 14, 2026, as long as they meet all guidelines in our standard Return Policy.
- Regular Return Policy: Orders placed after December 22nd will follow our standard return policy.
Return Guidelines
Is my purchase eligible for return?
- Items marked "Final Sale" or items from the Last Chance collection are not eligible for return or exchange.
- The return window for eligible items is 30 days from the order shipping date.
- Item must be in original condition to be eligible for return. Which means:
- Free from makeup and deodorant.
- With tags and hygienic liner in place.
- Free of strong perfumes and essential oils.
Return options?
Returns for a refund to payment method, store credit, or exchanges are eligible for return shipping when return coverage is purchased at checkout.
One exchange is allowed per order.
Orders that did not purchase return shipping coverage on the original order will be charged for return shipping costs. When requesting a refund to the original form of payment, a shipping and processing cost of $8.00 will be deducted from your refund. The refund for your returned items will be issued once they have been received and processed.
When requesting Instant Exchange, a $1.00 charge is applied to the order temporarily until return items are shipped back within 14 days. If items are not shipped within the 14 day window, customers will be charged the full amount for new items.
For international customers please email help@naniswimwear.com for assistance with your return or exchange.
More questions? We’re happy to help you!
Check our FAQ page here or email us at help@naniswimwear.com
